# Principal Program Manager at Intercom

- Company: Intercom
- What the company does: Backed by Index, GV and 500 Global.
- Company website: http://intercom.com/
- Type: Startups
- Level: Principal and up
- Location: San Francisco, California
- Work setup: On-site
- Pay: $189K to $226K base salary per year (USD)
- Posted: 2026-06-04
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/intercom/jobs/7961835
- Page: https://www.1752.vc/careers/jobs/intercom-principal-program-manager/

## About the role

We're looking for a Principal Program Manager to join the Strategic Program Management team in San Francisco. This is a senior individual contributor role where you shape how Fin’s highest-priority objectives get set up for success and delivered. Reporting to Senior Manager, Strategic Program Management, you'll work directly with senior leaders across every org to turn ambiguous, high-stakes company goals into programs that deliver on their goals.

## What they're looking for

- You have 8+ years of experience in program management with a track record of leading large, complex, cross-functional programs in a fast paced AI/SaaS B2B environment with an evolving strategy
- Proven experience working directly with senior level leadership, you’re comfortable engaging with and influencing senior executives and leadership to get to the right outcome
- High ownership and agency, with the ability to manage multiple high-profile, high-visibility programs simultaneously in a fast-paced environment
- A strategic thinker who connects execution to company strategy, spots gaps across programs, and understands how mission, product, and financial plan tie together
- You are solutions oriented and proactive when it comes to taking action to solve problems and mitigate risks
- You have strong facilitation and stakeholder management skills with a track record of bringing together senior-level viewpoints and driving alignment

Tags: Program Management