# Senior Forward Deployed Engineer at Intercom

- Company: Intercom
- What the company does: Backed by Index, GV and 500 Global.
- Company website: http://intercom.com/
- Type: Startups
- Level: Senior
- Location: Chicago, Illinois; San Francisco, California
- Work setup: On-site
- Pay: $215K to $237K base salary per year (USD)
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/intercom/jobs/8081165
- Page: https://www.1752.vc/careers/jobs/intercom-senior-forward-deployed-engineer/

## About the role

As Fin becomes mission-critical for our most strategic customers, we’re growing a team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles can be based out of our San Francisco or Chicago offices.

## What they're looking for

- A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, not a requirement
- Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations
- Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers
- The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes
- Proficiency using and writing REST APIs to integrate systems effectively
- Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed

Tags: R&D