# Senior Manager, Forward Deployed Engineering at Intercom

- Company: Intercom
- What the company does: Backed by Index, GV and 500 Global.
- Company website: http://intercom.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, California
- Work setup: On-site
- Pay: $252K to $280K base salary per year (USD)
- Posted: 2026-03-27
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/intercom/jobs/7763257
- Page: https://www.1752.vc/careers/jobs/intercom-senior-manager-forward-deployed-engineering/

## About the role

We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers.

## What they're looking for

- 5+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles
- Having 3+ years of experience leading technical customer-facing teams, with a proven track record of hiring, mentoring, and managing high-performing teams
- Experience selling and deploying AI, data, or highly technical products in complex enterprise environments
- Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes
- Ability to flex working hours to partner with global teams. Excellent communication and presentation skills

Tags: R&D