# Expert Onboarding & Community Manager at Intro

- Company: Intro
- What the company does: Book the world's most in-demand experts & get advice over a video call. Backed by a16z.
- Company website: https://intro.co
- Type: Startups
- Level: Senior
- Location: Venice Beach, CA
- Work setup: Remote
- Pay: $75K to $110K base salary per year (USD)
- Posted: 2025-04-24
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/intro/0c6c7d01-bad5-47b3-b319-8ee73b3d3ea1
- Page: https://www.1752.vc/careers/jobs/intro-expert-onboarding-and-community-manager/

## About the role

Onboarding & Profile Completion : Guide new experts through the signup and onboarding process, ensuring profiles are complete and optimized for a successful launch. Social Media Launch Coordination : Coordinate with experts to develop and schedule social media announcements, and draft compelling social media assets to maximize engagement and visibility.

## What they're looking for

- 2+ years of experience in community management, social media, or a customer success role, preferably within a tech or online platform environment
- Exceptional interpersonal and communication skills, with a knack for building and maintaining relationships
- Experience coordinating social media content and engagement strategies
- Goal oriented with a track record of exceeding targets
- Familiarity with CRM software and willingness to build processes
- Strong problem-solving skills and the ability to think critically and creatively

Tags: Operations