# Help Desk Analyst III at IonQ

- Company: IonQ
- What the company does: IonQ delivers trapped ion quantum computing systems, cloud access, and enterprise solutions for real-world quantum applications. Backed by NEA, SoftBank VF and GV.
- Company website: https://ionq.com/
- Type: Startups
- Level: Analyst
- Location: College Park, Maryland, United States
- Work setup: On-site
- Posted: 2026-10-19
- Apply by: 2026-12-03
- Apply: https://ionq.com/job?gh_jid=6208637004&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ionq-help-desk-analyst-iii-2/

## About the role

We are looking for HelpDesk Technician III. As a HelpDesk Technician III, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor's degree in IT or equivalent experience in end-user service desk support
- 3+ years of IT experience in a similar role, working with ITSM tools (Jira)
- An understanding of IDP and MDM concepts and application of these technologies in a modern IT environment
- Working with different manufacturers for warranty repair work (Dell, Boxx, Apple)
- Extensive experience supporting current hardware, software, and technologies
- Experience supporting SAS applications and collaboration tools (Jira, Confluence, Slack, Zoom)

Tags: Corporate - IT

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ionq-help-desk-analyst-iii-2/