# Staff Service Reliability and Operational Intelligence Engineer at IonQ

- Company: IonQ
- What the company does: IonQ delivers trapped ion quantum computing systems, cloud access, and enterprise solutions for real-world quantum applications. Backed by NEA, SoftBank VF and GV.
- Company website: https://ionq.com/
- Type: Startups
- Level: Senior
- Location: Santa Clara, California, United States
- Work setup: On-site
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://job-boards.greenhouse.io/ionq/jobs/6193416004
- Page: https://www.1752.vc/careers/jobs/ionq-staff-service-reliability-and-operational-intelligence-engineer/

## About the role

The Platform Engineering team builds, secures, and operates scalable infrastructure for cloud-managed SaaS products with on-premises components deployed at customer sites.

## What they're looking for

- 8+ years of production engineering, site reliability engineering, platform engineering, or cloud operations experience, including recent hands-on reliability work
- Recent experience designing and operating large-scale, fault-tolerant production systems on AWS or GCP
- Deep understanding of distributed systems, cloud infrastructure, Kubernetes, networking, CI/CD, and production failure modes
- Demonstrated ownership of observability architecture, including instrumentation of production systems and governance of metrics, logs, traces, SLIs, SLOs, and error budgets
- Proven experience establishing reliability and operational-readiness standards for business-critical services
- Hands-on experience designing and executing failure experiments, disaster-recovery exercises, and validated service failovers

Tags: Quantum Platform - Network and Security