# Director, Adoption Strategy (Professional Services) at Ironclad

- Company: Ironclad
- What the company does: Backed by Accel, Sequoia and Y Combinator.
- Company website: http://www.ironcladapp.com
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Francisco
- Work setup: Remote
- Pay: $205K to $230K base salary per year (USD)
- Posted: 2026-09-11
- Apply by: 2026-10-26
- Apply: https://jobs.ashbyhq.com/ironcladhq/743e88bf-39ba-41b6-a79b-05b3a7cd85ca
- Page: https://www.1752.vc/careers/jobs/ironclad-director-adoption-strategy-professional-services/

## About the role

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead.

## What they're looking for

- 8+ years of experience in professional services, implementation, customer success, solution consulting, or related customer-facing functions within an enterprise software company
- Demonstrated experience across both pre-sales and post-sales professional services. Leadership experience on both sides is ideal, deep individual contributor or practitioner experience across both sides is also relevant
- Experience leading a functional team through managers, team leads, and/or senior individual contributors, with a track record of developing talent and raising the quality bar
- Experience operationalizing, scaling, or significantly redesigning an existing services, implementation, adoption, or customer value motion—not only building a function from zero
- Strong commercial judgment, including experience with services selling, solution shaping, scoping, SOW development, and balancing customer outcomes with business economics
- Demonstrated ability to connect proof-of-value, implementation, and adoption into a cohesive customer journey with clear ownership and measurable outcomes

Tags: Customer Value