# Product Support Engineer (Spanish Speaking) at Island | Investnment

- Company: Island | Investnment
- What the company does: Govern human and AI workflows with Island’s Enterprise Agentic Control Plane. Streamline ZTNA, enforce browser DLP, and optimize digital experiences. Backed by Insight and Sequoia.
- Company website: https://www.island.io/
- Type: Startups
- Level: Mid level
- Location: Dallas
- Work setup: On-site
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://job-boards.greenhouse.io/island/jobs/4412459009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/island-investnment-product-support-engineer-spanish-speaking/

## About the role

As a Product Support Engineer you will have a pivotal role in providing assistance to our customers and sales team by addressing technical inquiries, troubleshooting issues, and ensuring the uninterrupted functionality of The Enterprise Browser throughout the entire customer journey. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of hands-on experience in support roles, working directly with enterprise customers
- 5+ years of proven experience in troubleshooting methodologies and problem-solving skills
- 3+ years of working in a startup environment and the ability to thrive in a fast-paced, agile atmosphere
- In-depth knowledge of network and security devices, such as Okta, Zscaler, and Siem
- Expertise in OS systems, including, Windows, Mac and Linux
- Strong debugging skills for Windows applications and a solid understanding of the HTTP protocol

Tags: Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/island-investnment-product-support-engineer-spanish-speaking/