# Technical Support Representative IBM z/OS Mainframe (Mid Level - Senior Level) at Jack Henry & Associates

- Company: Jack Henry & Associates
- What the company does: Jack Henry™ is a well-rounded technology provider ​serving community and regional financial institutions with a wide offering of capabilities.
- Company website: https://www.jackhenry.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://careers.jackhenry.com/job/united-states/technical-support-representative-ibm-z-os-mainframe-mid-level-senior-level/42859/101127484368
- Page: https://www.1752.vc/careers/jobs/jack-henry-and-amp-associates-technical-support-representative-ibm-z-os-mainfram/

## About the role

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

## What they're looking for

- 4 years of experience supporting IBM z/OS mainframe environments
- Hands-on experience with IBM Workload Scheduler (IWS/TWS)
- Strong knowledge of Job Control Language (JCL)
- Experience using 3270 emulator tools in a production support environment
- Knowledge of batch processing operations, monitoring, and scheduling
- Experience performing job flow analysis, job recovery, and incident resolution


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/jack-henry-and-amp-associates-technical-support-representative-ibm-z-os-mainfram/