# Digital Success Engineer at JAMF

- Company: JAMF
- What the company does: Backed by Battery.
- Company website: http://www.jamf.com/
- Type: Startups
- Level: Mid level
- Location: US Remote
- Work setup: Remote
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://www.jamf.com/about/careers/jobs/?gh_jid=6201368004&gh_jid=6201368004
- Page: https://www.1752.vc/careers/jobs/jamf-digital-success-engineer/

## About the role

The Digital Success Engineer builds the automation, tooling, and integrations that power Jamf’s digital customer success motion — the agents, agentic workflows, and connected systems that deliver proactive, one-to-many engagement at scale. Reporting to the Director, Strategic Programs, the role partners with the Digital Success Strategy Manager, who owns the strategy and requirements for the motion, turning that vision into working, maintained technology that reaches customers and drives adoption.

## What they're looking for

- Hands-on ability to build and maintain automation and integrations — comfort with APIs, data connectors, and scripting or low-code automation across systems such as Snowflake, Salesforce, Gainsight, and Slack (required)
- Experience building against defined requirements and priorities, turning a strategy or specification into working, tested technology (required)
- Familiarity with AI-assisted development — agent or prompt engineering, or connector-based (MCP) workflows — and evaluating AI-generated outputs with critical judgment (preferred)
- Comfort with version control (e.g., git) and modern software and data-stack practices (required)
- Working knowledge of customer success or customer-engagement data and metrics (preferred)
- Strong communication and collaboration skills, with the ability to work from direction and partner across strategy, data, and customer success teams (required)

Tags: Customer Success