# Operations Lead at Junction

- Company: Junction
- What the company does: Junction provides seamless lab testing and wearable device data in a single integration to help healthcare providers scale personalized, predictive care. One API, nationwide lab networks, and built-in operational support – so you can focus on patient outcomes. Backed by Y Combinator.
- Company website: https://www.junction.com/
- Type: Startups
- Level: Senior
- Location: EDT / EST (US East Coast only)
- Work setup: Remote
- Pay: $125K to $175K base salary per year (USD)
- Posted: 2026-07-24
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/junction/5b1234ff-2e9b-485d-97f1-7cd0fb41a2f8
- Page: https://www.1752.vc/careers/jobs/junction-operations-lead/

## About the role

Manage, coach, and develop a distributed Lab Operations team, supporting both individual contributors and team leadership as the organization grows Plan team capacity and staffing as order volume increases based on demand trends

## What they're looking for

- People leadership: 5+ years hiring and managing operations teams through growth. You've coached people to become more independent, handled performance conversations, and built a team that doesn't rely on you for every decision
- Operational judgment: You've led teams that spend their day solving exception-heavy operational problems rather than simply following scripts. You're comfortable making decisions when situations don't fit neatly into a process
- Process improvement: You've built or significantly improved SOPs, SLAs, quality frameworks, or operational processes
- Distributed team management: You've managed people across multiple time zones and know how to build a team rhythm that keeps everyone aligned without constant oversight
- Customer and vendor management: You've handled direct vendor relationships in business-critical operations and are comfortable being the escalation point for customers
- Healthcare or operational experience: You've worked in healthcare operations, diagnostics, logistics, or another operational environment where accuracy matters

Tags: Operations