# Product Engineer, Support at Junction

- Company: Junction
- What the company does: Junction provides seamless lab testing and wearable device data in a single integration to help healthcare providers scale personalized, predictive care. One API, nationwide lab networks, and built-in operational support – so you can focus on patient outcomes. Backed by Y Combinator.
- Company website: https://www.junction.com/
- Type: Startups
- Level: Mid level
- Location: EDT / EST (US East Coast only)
- Work setup: Remote
- Pay: $90K to $130K base salary per year (USD)
- Posted: 2026-08-06
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/junction/e1fc1b0c-7e17-467c-977b-947c509debb0
- Page: https://www.1752.vc/careers/jobs/junction-product-engineer-support/

## About the role

Work with users from senior engineers to non-technical operators

## What they're looking for

- We're especially interested in candidates with an engineering background who've moved into a support or customer-facing technical role
- You genuinely enjoy helping people. Unblocking customers gives you energy — support is something you take pride in
- You’re mission-driven. Building technology that improves healthcare matters to you
- You’re a technical problem solver. You like digging into complex issues, tracing through systems and thinking on your feet
- You’re comfortable in startup environments. Things move quickly, not everything is defined, and you help bring clarity
- You communicate clearly. You can explain technical things in a way that makes sense for whoever you’re speaking with

Tags: Engineering