# Customer Support Specialist at Juniper Square

- Company: Juniper Square
- What the company does: 2,300+ private markets GPs rely on Juniper Square’s connected technology, unified data, fund administration expertise, and AI to raise capital more efficiently, streamline operations, and improve the LP experience. Backed by Felicis and Redpoint.
- Company website: https://www.junipersquare.com
- Type: Startups
- Level: Mid level
- Location: Americas (USA or Canada)
- Work setup: Remote
- Pay: $60K to $70K base salary per year (USD)
- Posted: 2026-09-03
- Apply by: 2026-10-18
- Apply: https://jobs.ashbyhq.com/junipersquare/7709b4cf-5732-46a7-982c-06ab475fc9e7
- Page: https://www.1752.vc/careers/jobs/juniper-square-customer-support-specialist/

## About the role

Deliver outstanding technical assistance to our customers via phone, email, and chat while taking ownership of timely solutions Build knowledge of our evolving software and the private markets industry in order to be a go-to expert who can share best practices and guide customers to success

## What they're looking for

- Bachelor’s degree (Finance, Accounting, Economics, MIS, or business-related degree preferred)
- 2+ years of professional experience in relevant setting
- Excellent written and verbal communication skills
- Demonstrate assertiveness and perseverance when resolving customer requests
- Team-first attitude, high level of empathy, and passion for helping others
- Strong troubleshooting, problem-solving, and analytical ability

Tags: GPX