# Senior Customer Success Manager at Juro

- Company: Juro
- What the company does: Intelligent contracting is here. Juro empowers your team to agree and manage contracts end-to-end with flexible AI automation that lives where you live. Backed by USV.
- Company website: https://juro.com/
- Type: Startups
- Level: Senior
- Location: Boston (MA)
- Work setup: Remote
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.ashbyhq.com/juro/ecf202fa-8c44-43e7-93a4-5b2d380c7911
- Page: https://www.1752.vc/careers/jobs/juro-senior-customer-success-manager/

## About the role

Flexibility : We have office hubs in Boston (US) and London (UK) as well as no-office hubs in several European countries. We operate a choice-first work approach that lets you work fully remotely from Day One even if you’re near an office hub. For this role, we prioritise candidates who prefer to work from our Boston office at least ~2 days a week.

## What they're looking for

- You’ve built 3+ years* of customer-facing experience at an AI or SaaS scale-up (Series A-D)
- You’ve engaged senior stakeholders, including Director level and above, holding credible, value-led conversations
- You’re confident consistently identifying and nurturing customer relationships across multiple accounts
- You’re known for strong discovery and problem solving skills, digging into what’s not working and taking action to move things forward proactively
- * What you did is more important than how long you did it. While this range is an orientation for you to understand the level of experience we’re looking for, we still want to hear from you if you think you have what it takes but don't quite meet this number

Tags: GTM