# Customer Onboarding Manager at Justworks

- Company: Justworks
- What the company does: Backed by Index, Redpoint and USV.
- Company website: http://justworks.com/
- Type: Startups
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Posted: 2026-08-13
- Apply by: 2026-10-08
- Apply: https://boards.greenhouse.io/justworks/jobs/8126807?gh_jid=8126807
- Page: https://www.1752.vc/careers/jobs/justworks-customer-onboarding-manager/

## About the role

As an Onboarding Manager, you are a trusted partner to new customers and a critical driver of successful implementations. You bring a consultative, service-first approach to your work, balancing structured execution with the ability to tailor onboarding experiences to meet customer needs.

## What they're looking for

- 2–5 years of experience in customer onboarding, implementation, or customer success
- Strong project management and stakeholder management skills
- Ability to explain complex products or services clearly and effectively
- Strong attention to detail with the ability to manage competing priorities
- Experience working cross-functionally in a fast-paced environment

Tags: Customer Success