# Customer Support Specialist, Benefits at Justworks

- Company: Justworks
- What the company does: Justworks combines easy-to-use HR software with real human support to handle your company. Backed by Index, Redpoint and USV.
- Company website: http://justworks.com/
- Type: Startups
- Level: Mid level
- Location: New York, New York
- Work setup: On-site
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://boards.greenhouse.io/justworks/jobs/8336968?gh_jid=8336968&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/justworks-customer-support-specialist-benefits/

## About the role

You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years of work experience in a customer/client-facing role
- 1 year of experience working with benefits concepts and practices
- A track record of operating in a time-sensitive or deadline-driven environment
- Curiosity and an aptitude for learning new things and understanding how and why things work
- Strong verbal and written communication skills, with the ability to break down complex concepts into simple terms
- Excellent at time management, organization, and prioritizing tasks

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/justworks-customer-support-specialist-benefits/