# Director, Customer Onboarding at Justworks

- Company: Justworks
- What the company does: Justworks combines easy-to-use HR software with real human support to handle your company. Backed by Index, Redpoint and USV.
- Company website: http://justworks.com/
- Type: Startups
- Level: Principal and up
- Location: New York, New York
- Work setup: On-site
- Posted: 2026-10-13
- Apply by: 2026-11-27
- Apply: https://boards.greenhouse.io/justworks/jobs/8265604?gh_jid=8265604&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/justworks-director-customer-onboarding/

## About the role

As a Director of Onboarding how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies: Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum of 10 years of professional experience, ideally in onboarding, implementation, customer success, account management, account development, customer support, professional services or related fields
- Minimum of 6 years of people management experience building and managing large (ideally 40+ employees) customer-facing teams in a fast-paced, dynamic environment
- Experience leading a management team of managers
- Track record of building, executing, and hitting adoption and revenue expansion plans
- Experience working with complex products and communicating complicated ideas and processes in an easy to understand way
- Ability to architect onboarding and implementation delivery models that align with current customer segments, deliver customer value and scale with growth projections

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/justworks-director-customer-onboarding/