# Head of Customer Lifecycle Marketing at Justworks

- Company: Justworks
- What the company does: Justworks combines easy-to-use HR software with real human support to handle your company. Backed by Index, Redpoint and USV.
- Company website: http://justworks.com/
- Type: Startups
- Level: Principal and up
- Location: New York, New York
- Work setup: On-site
- Posted: 2026-09-29
- Apply by: 2026-11-23
- Apply: https://boards.greenhouse.io/justworks/jobs/8237024?gh_jid=8237024&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/justworks-head-of-customer-lifecycle-marketing/

## About the role

Customer Lifecycle Marketing (CLM) is responsible for engaging and nurturing customers through their entire lifecycle and across the Justworks platform. The function plays a critical role in growing Justworks’ business by helping to grow the number of customers on the platform, increasing their lifecycle value, and lengthening the amount of time they remain customers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Performance Measurement: Partner with Marketing Insights to measure and understand the impact of Customer Lifecycle Marketing on key customer and platform metrics and use these findings to optimize program performance
- Customer Lifecycle Team: Lead and develop a high-performance Customer Lifecycle Marketing team (currently three senior individual contributors), enabling them to grow their impact, expertise, and ownership
- Operations Partnership: Partner with Marketing Operations to translate the lifecycle strategy and playbook into the system capabilities and operational processes required to execute, measure, and optimize
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude
- Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example

Tags: Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/justworks-head-of-customer-lifecycle-marketing/