# Senior Customer Success Manager, International at Justworks

- Company: Justworks
- What the company does: Justworks combines easy-to-use HR software with real human support to handle your company. Backed by Index, Redpoint and USV.
- Company website: http://justworks.com/
- Type: Startups
- Level: Senior
- Location: New York, New York
- Work setup: On-site
- Posted: 2026-10-05
- Apply by: 2026-11-23
- Apply: https://boards.greenhouse.io/justworks/jobs/8231183?gh_jid=8231183&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/justworks-senior-customer-success-manager-international/

## About the role

You are a customer fanatic with a proven track record of going above and beyond for your customers. You are consultative and innovative in your thinking, and enjoy figuring out how to drive customer satisfaction while increasing Justworks revenue. You thrive in a fast-paced startup environment and have a passion for lifelong learning. You are a great listener who is able to see the bigger picture and simplify complex concepts into clear, easy-to-understand solutions. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Minimum 5+ years of professional experience in account management, relationship management, customer success, or a complex customer service environment
- Experience in healthcare, HR, Employer of Record (EOR), or insurance industries preferred
- Experience in HR Tech/SaaS is a plus
- Excellent organizational, written, and verbal communication skills
- Strong attention to detail with the ability to manage competing priorities and multi-task
- Demonstrated track record of a passion for customer success and driving retention strategies

Tags: Customer Success, International Products

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/justworks-senior-customer-success-manager-international/
