# Collections Agent (Bilingual in Spanish and English) at Kafene

- Company: Kafene
- What the company does: Grow your revenue with Kafene. Attract and convert customers from all credit profiles with flexible lease-to-own programs. Backed by Gaingels.
- Company website: https://kafene.com
- Type: Startups
- Level: Mid level
- Location: Panama City
- Work setup: Remote
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://jobs.ashbyhq.com/kafene/f02e2cb5-8176-4c51-a1ca-7e966c2bb32c?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/kafene-collections-agent-bilingual-in-spanish-and-english/

## About the role

Demonstrate strong self-motivation and passion for learning various new payment solutions, and utilize advanced probing negotiation, and skills to understand customer situations and resolve delinquency. Learn about new business concepts and new collection techniques or payment programs in a fast-paced environment to drive continuous business improvement. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- High School diploma/GED required
- Must be willing to work in an environment that requires 100% phone-based customer interaction
- Minimum of one year of collection or customer service experience required, either by phone or in-person
- Proficiency with basic computer functions, including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment, is strongly preferred
- Internet access from home is required
- Ability to speak in Spanish, English, and Portuguese when discussing payment options with customers

Tags: Servicing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/kafene-collections-agent-bilingual-in-spanish-and-english/