# Customer Success at Karumi

- Company: Karumi (YC F25)
- What the company does: The Waymo of Personalized demos. Backed by Y Combinator.
- Company website: https://www.karumi.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: New York, NY, US
- Work setup: On-site
- Pay: $90K to $120K base salary per year (USD)
- Posted: 2026-06-16
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/karumi/jobs/GVmMw8S-customer-success
- Page: https://www.1752.vc/careers/jobs/karumi-customer-success/

## About the role

Own the post-sale journey: get customers live on Karumi quickly, prove value fast, and turn early adopters into renewals and references. You're the person making sure the AI demo agent actually performs in each customer's world.

## What they're looking for

- Onboard new customers — connect their product, train the agent, get demos running
- Drive adoption, monitor demo performance, and step in before issues become churn
- Own renewals and expansion, spot accounts ready to grow
- Be the voice of the customer back to product and engineering

Tags: Sales