# B2B Customer Support Representative at Keeper Security

- Company: Keeper Security
- What the company does: Keeper is the unified control plane for privileged access, secrets, remote connections, endpoints and databases in a single zero-trust platform. Backed by Insight.
- Company website: https://www.keepersecurity.com/
- Type: Startups
- Level: Mid level
- Location: Remote, US
- Work setup: Remote
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/keepersecurity/jobs/4377092009
- Page: https://www.1752.vc/careers/jobs/keeper-security-b2b-customer-support-representative/

## About the role

As a B2B Customer Support Representative with Keeper, you will handle client requests and feedback via phone and email through Salesforce (including technical troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.

## What they're looking for

- 1+ years of experience in a business to business (B2B) technical support role
- Experience with Google Docs and MS-office tools
- Excellent communication and presentation skills, both written and verbal
- Ability to work independently and as part of a team in a fast-paced, high-growth environment
- Proven history of maintaining a high level of professionalism with clients

Tags: Support