# Consumer Support Specialist (Weekend Shift, Sunday - Thursday) at Keeper Security

- Company: Keeper Security
- What the company does: Keeper is the unified control plane for privileged access, secrets, remote connections, endpoints and databases in a single zero-trust platform. Backed by Insight.
- Company website: https://www.keepersecurity.com/
- Type: Startups
- Level: Mid level
- Location: Remote, US
- Work setup: Remote
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://job-boards.greenhouse.io/keepersecurity/jobs/4412808009
- Page: https://www.1752.vc/careers/jobs/keeper-security-consumer-support-specialist-weekend-shift-sunday-thursday/

## About the role

Join a close knit group of support specialists who are crushing it in our industry's space. The Technical Consumer Support Specialist responds to inbound calls, chats, and emails from Keeper’s consumer customers. They provide a high level of service, ensure customers understand product features and benefits, and provide accurate product and service information.

## What they're looking for

- 1+ years of experience in a customer service or support role or equivalent training and certifications
- Hands-on proficiency in Microsoft Office Suite and GSuite
- Experience working with Smartphones, Tablets and Computers - with Mac, Android and Windows operating systems
- Must have strong typing skills - i.e. 40+ wpm
- Must be polite, organized, punctual and detail oriented
- Empathetic and patient with a customer first mindset

Tags: Consumer Support