# IT Support Specialist, Tier 2 at Keeper Security

- Company: Keeper Security
- What the company does: Keeper is the unified control plane for privileged access, secrets, remote connections, endpoints and databases in a single zero-trust platform. Backed by Insight.
- Company website: https://www.keepersecurity.com/
- Type: Startups
- Level: Mid level
- Location: Remote, US
- Work setup: Remote
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://job-boards.greenhouse.io/keepersecurity/jobs/4459433009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/keeper-security-it-support-specialist-tier-2/

## About the role

The IT Support Engineer, Tier 2 will report to the Director of IT and provide advanced end-user support while serving as a key on-site technical resource for Keeper’s El Dorado Hills office. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in IT support, desktop support, systems support or a related technical role
- Experience providing Tier 2 or escalated technical support in a business environment
- Strong hands-on experience supporting Microsoft Windows and macOS environments
- Experience working with physical servers, server racks, switches, cabling or other on-site IT infrastructure
- Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, VLANs and wireless networking
- Experience troubleshooting hardware, operating systems, software, user access and connectivity issues

Tags: Information Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/keeper-security-it-support-specialist-tier-2/