# Manager, Customer Success Management (AMER) at Keeper Security

- Company: Keeper Security
- What the company does: Keeper is the unified control plane for privileged access, secrets, remote connections, endpoints and databases in a single zero-trust platform. Backed by Insight.
- Company website: https://www.keepersecurity.com/
- Type: Startups
- Level: Senior
- Location: Remote, US
- Work setup: Remote
- Posted: 2026-05-22
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/keepersecurity/jobs/4257838009
- Page: https://www.1752.vc/careers/jobs/keeper-security-manager-customer-success-management-amer/

## About the role

The Manager of Customer Success Management, AMER will be responsible for managing a group of North America's CSM team. This is a hands-on sales management position, responsible for contributing to predictable existing sales velocity and the professional development of high-performing sales representatives on the team. You will manage the team responsible for client health and adoption of our cloud-based, award-winning cybersecurity platform.

## What they're looking for

- 4+ years of experience in full cycle SaaS sales (with a focus on upselling and expansion), IAM or cybersecurity experience is required
- 3+ years of proven full cycle sales leadership, team lead or management experience
- Proven track record of meeting or exceeding sales targets held by a sales team
- Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems, Salesforce experience preferred
- Ability to construct, present and execute territory-level sales strategies
- Strong leadership, communication, and interpersonal skills, with the ability to inspire, mentor and develop a team

Tags: Customer Success Quota