# Head of Professional Services at Ketch

- Company: Ketch
- What the company does: Ketch is enterprise data privacy management software for consent, DSARs, data mapping, AI and assessments—built for GDPR, CCPA, and US state laws. Start free. Backed by CRV.
- Company website: https://www.ketch.com/
- Type: Startups (AI role)
- Level: Principal and up
- Location: United States
- Work setup: On-site
- Pay: $200K to $250K base salary per year (USD)
- Posted: 2026-09-29
- Apply by: 2026-11-16
- Apply: https://job-boards.greenhouse.io/ketch/jobs/4425403009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ketch-head-of-professional-services/

## About the role

Ketch is hiring a Head of Professional Services to build and lead our Professional Services practice. You will own the services business and its P&L and lead a team of experienced consultants, while also running a select set of enterprise accounts yourself. Professional Services is part of our CX (Customer Experience) team and part of our larger Go-to-Market organization. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You think like a business owner, with command of services economics, including pricing, margin, and revenue recognition
- You lead from the front, as comfortable running a customer workshop on your own accounts as you are reviewing the P&L
- You turn ambiguous enterprise requirements into clear, priced statements of work
- You build executive-quality PowerPoint presentations that turn complex technical concepts into clear stories
- You learn a technical product deeply enough to guide customers independently, working cross-functionally with Engineering, Product, and Support
- You bring consulting craft, including structured problem solving, hypothesis-driven analysis, crisp executive communication, and disciplined engagement management

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ketch-head-of-professional-services/