# Professional Services Manager - East Coast (Remote in NYC, Chicago, or Atlanta) at Ketch

- Company: Ketch
- What the company does: Ketch is enterprise data privacy management software for consent, DSARs, data mapping, AI and assessments—built for GDPR, CCPA, and US state laws. Start free. Backed by CRV.
- Company website: https://www.ketch.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://job-boards.greenhouse.io/ketch/jobs/4475021009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ketch-professional-services-consultant-east-coast-remote-in-nyc-chicago-or-atlan/

## About the role

Ketch is hiring a Professional Services Manager to own customer implementations end to end. You will run several implementations at once and act as the customer's technical advisor and main point of contact throughout. Professional Services is part of our CX Team and part of our larger GTM organization. As a Professional Services Manager, you will work closely with colleagues across the GTM, Engineering, and Product teams. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You pick up technical concepts quickly and understand a product's architecture well enough to design the right solution setup for each customer
- You explain complex ideas simply to executives and technical users alike
- You think in a structured way, spot risks early, and drive solutions without being asked
- You bring an entrepreneurial mindset and a bias for action, and you are comfortable with ambiguity
- You use AI tools such as Claude in your day-to-day work
- This role is remote but candidates must be located in the metropolitan area of one of our hub cities: New York, Chicago, or Atlanta

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ketch-professional-services-consultant-east-coast-remote-in-nyc-chicago-or-atlan/