# Delivery and Success Manager (Boston) at Ketryx

- Company: Ketryx
- What the company does: Backed by Lightspeed.
- Company website: http://faction.vc/
- Type: Startups
- Level: Senior
- Location: Boston, Massachusetts, United States
- Work setup: On-site
- Pay: $90K to $115K base salary per year (USD)
- Posted: 2025-01-24
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/ketryx/jobs/4506000008
- Page: https://www.1752.vc/careers/jobs/ketryx-delivery-and-success-manager-boston/

## About the role

As a Delivery and Success Manager at Ketryx, you will lead strategic client engagements, guiding enterprise MedTech companies through onboarding and implementation. You’ll act as a trusted advisor, collaborating with regulatory and solutions experts to solve complex technical challenges and drive measurable business value.

## What they're looking for

- 5–10 years in client-facing or operational leadership roles in SaaS, MedTech, or regulated industries
- Experience leading cross-functional teams and managing complex portfolios
- Familiarity with safety-critical or compliance-driven environments
- Experience managing full implementation lifecycle: project planning, requirements gathering, migration, configuration, validation, go-live
- Understanding of quality systems and regulatory frameworks (ISO 13485, ISO 14971, IEC 62304, 21 CFR Part 820)
- Technical fluency with software and quality processes

Tags: Delivery and Success