# Director, Customer Marketing at Keyfactor

- Company: Keyfactor
- What the company does: Keyfactor helps organizations secure machine identities, cryptography, and AI systems with trust infrastructure that enables digital trust, crypto-agility, and quantum readiness. Backed by Insight.
- Company website: https://www.keyfactor.com/
- Type: Startups
- Level: Principal and up
- Location: United States or Canada (Remote)
- Work setup: Remote
- Posted: 2026-09-08
- Apply by: 2026-10-23
- Apply: https://job-boards.greenhouse.io/keyfactorinc/jobs/6184895004
- Page: https://www.1752.vc/careers/jobs/keyfactor-director-customer-marketing/

## About the role

• Define and lead Keyfactor's customer marketing strategy across adoption, retention, expansion, and advocacy, building a connected program calendar the business can plan against. • Drive awareness and adoption across the installed base, helping customers discover and use the capabilities they own and the solutions they have not yet adopted, in partnership with Customer Success and Product Marketing.

## What they're looking for

- • 8+ years in B2B enterprise marketing, with significant leadership of customer marketing, lifecycle, advocacy, or community programs
- • Proven success building retention and expansion programs in a sales-led enterprise motion, with clear measurement of revenue impact
- • Experience standing up or running customer advisory boards, executive engagement programs, or flagship customer events
- • Track record building advocacy, reference, and referral programs that supply sales, marketing, and analyst relations
- • Strong command of CRM and marketing automation data, with the ability to segment an installed base, run campaigns against it, and measure what happened
- • Experience leading and developing marketing teams, and partnering closely with Customer Success, Sales, Product, and Marketing

Tags: Marketing