# Regional Director, Customer Support at Keyfactor

- Company: Keyfactor
- What the company does: Keyfactor helps organizations secure machine identities, cryptography, and AI systems with trust infrastructure that enables digital trust, crypto-agility, and quantum readiness. Backed by Insight.
- Company website: https://www.keyfactor.com/
- Type: Startups
- Level: Principal and up
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://job-boards.greenhouse.io/keyfactorinc/jobs/6188560004
- Page: https://www.1752.vc/careers/jobs/keyfactor-regional-director-customer-support/

## About the role

Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.

## What they're looking for

- Bachelor's degree or equivalent experience
- 10+ years of related work experience, expert technical knowledge within their functional area(s), and typically 5+ years management experience
- Experience leading large, multi-team support organizations, including managers and senior managers
- Proven experience owning regional performance, including KPIs, SLAs, and operational outcomes
- Experience driving cross-functional initiatives and operational improvements
- Strong leadership, organizational management, and decision-making skills

Tags: Support