# Associate Program Manager, Customer Experience at Kikoff

- Company: Kikoff
- What the company does: Kikoff's credit building app is the the fastest way to build credit safely, with plans from $5/month. Backed by Lightspeed.
- Company website: https://kikoff.com/
- Type: Startups
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://job-boards.greenhouse.io/kikoff/jobs/4471016009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/kikoff-associate-program-manager-customer-experience/

## About the role

As an Associate Program Manager, CX, you'll shape how millions of customers experience Kikoff end to end, turning customer insight into the systems and improvements that make every interaction better. You'll pinpoint the highest-impact gaps, decide where AI automation, CX tooling, and measurement will move the needle for customers and the business, and take solutions from idea to completion in order to drive measurable impact. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2–4 years experience in CX, Operations, Product Ops, Consulting, or similar roles, including hands-on customer experience or support operations work
- Hands-on experience with CX tools (Zendesk, chat platforms, CSAT tools)
- Strong analytical and problem-solving skills
- Ability to operate in ambiguous environments and drive execution
- Experience working cross-functionally with Product, Engineering, or Operations teams
- High ownership and bias toward action

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/kikoff-associate-program-manager-customer-experience/