# Performance Manager at Kinetic

- Company: Kinetic
- What the company does: The company Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance... Backed by Menlo.
- Company website: https://www.kinetic.auto/
- Type: Startups
- Level: Senior
- Location: Santa Clara, CA
- Work setup: On-site
- Pay: $105K to $130K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://ats.rippling.com/kinetic/jobs/316bb9f1-3115-4328-819f-880ca689a23b
- Page: https://www.1752.vc/careers/jobs/kinetic-performance-manager/

## About the role

The ADAS Performance Manager plays a critical role in enabling the success of dealerships, fleet operators, and collision repair centers by providing expert insights and training on ADAS calibration, documentation, and workflow optimization. This position requires familiarity with automotive technologies and repair practices, insurance claims processes, and software as a service.

## What they're looking for

- Build and maintain strong relationships to improve customer retention and customer service
- Deliver training to significantly improve the way customers value and prioritize ADAS calibration, diagnostics, and best practices
- Conduct regular, on-site customer visits to ensure proficiency with calibration processes, software usage, and documentation standards
- Support pre- and post-scan processing for key accounts
- Manage and coach Customer Success team members to achieve customer growth, retention, and satisfaction targets
- Improve products and services by constantly sharing valuable insight, recommendations, and customer feedback with product, operations, and technical teams

Tags: Customer Success