# Customer Success Operations Analyst at Klaviyo

- Company: Klaviyo
- What the company does: Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents. Backed by Accel.
- Company website: https://www.klaviyo.com/
- Type: Startups
- Level: Analyst
- Location: Boston, MA; Denver, CO; San Francisco, CA
- Work setup: On-site
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://www.klaviyo.com/careers/jobs/8182739003?gh_jid=8182739003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/klaviyo-customer-success-operations-analyst/

## About the role

Our Customer Success Managers and Renewals Specialists do their best work when the plan, data, and rhythm behind them are solid. This role builds and runs all three. You'll own the numbers and mechanics that tell us who covers which customers, how much capacity we have, and how the book is performing, then turn them into reporting our leaders actually use. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3-5 years in Customer Success Ops, Sales/Revenue Ops, FP&A, or an analytics role supporting a go-to-market team, ideally at a SaaS company
- Strong SQL and comfort in Tableau or a similar BI tool
- Salesforce and Gainsight experience
- Advanced spreadsheet skills. You can build a capacity model that someone else can pick up and trust
- Experience with territory design, account assignment, or capacity planning is a big plus
- You explain data clearly to people who don't live in it, and you can tell a CSM, a director, and a VP what a number means for them

Tags: Go-To-Market Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/klaviyo-customer-success-operations-analyst/