# Lead, Global Services Strategy & Operations at Klaviyo

- Company: Klaviyo
- What the company does: Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents. Backed by Accel.
- Company website: https://www.klaviyo.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA
- Work setup: On-site
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://www.klaviyo.com/careers/jobs/8035341003?gh_jid=8035341003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/klaviyo-lead-global-services-strategy-and-operations-3/

## About the role

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 4–6 years of experience in professional services operations, program/project management, revenue operations, or a related operational role, ideally in a fast-paced SaaS or technology company
- Proven ability to independently manage multiple concurrent projects and shifting priorities, exercising sound judgment on how to drive results
- Hands-on experience with systems like Salesforce, Tableau, Google Sheets/Apps Script, Zapier, or similar automation and reporting tools. SQL experience is a plus
- Strong analytical and problem-solving skills–comfortable evaluating ambiguous situations and data to design creative, effective solutions
- Excellent communicator who builds trust with stakeholders across functions and levels, from individual contributors to leaders
- A builder’s mindset: energized by creating new approaches, processes, and tools rather than only maintaining existing ones

Tags: Go-To-Market Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/klaviyo-lead-global-services-strategy-and-operations-3/