# Lead IT Program Manager at Klaviyo

- Company: Klaviyo
- What the company does: Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents. Backed by Accel.
- Company website: https://www.klaviyo.com/
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Posted: 2026-10-30
- Apply by: 2026-12-14
- Apply: https://www.klaviyo.com/careers/jobs/8040490003?gh_jid=8040490003&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/klaviyo-lead-it-program-manager/

## About the role

As a Lead IT Program Manager, you will be the operational backbone of Corporate IT. You will deliver our largest cross-functional initiatives, own how we plan and prioritize our portfolio, run our OKR process, and make the team run better through consistent Agile practices, continuous process improvement, and strong vendor management. You are AI-first in how you work: you use AI every day to move faster and help the teams around you do the same. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 6+ years of experience in program or project management, operational leadership, or strategic consulting, ideally in IT, infrastructure, or technical environments
- Proven, hands-on experience implementing and coaching Agile practices (Scrum, Kanban) across multiple teams, with the judgment to adapt them pragmatically to different kinds of work
- Experience establishing, running, and reporting on OKRs or a similar goal-setting framework with senior leaders
- Track record of leading process improvement: diagnosing inefficiencies, redesigning workflows, and driving adoption
- Experience scoping, planning, and delivering large, multi-team technical programs, including programs with budgets over $1M and close work with finance and procurement
- Working understanding of DevOps and CI/CD concepts (such as infrastructure as code and automated deployments) and how they shape planning and delivery. Hands-on experience is not required

Tags: IT & Security

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/klaviyo-lead-it-program-manager/