# Marketing Operations Lead at Klaviyo

- Company: Klaviyo
- What the company does: Klaviyo unifies AI-powered email marketing and SMS to drive growth, retention, and measurable results. Build personalized, omnichannel experiences across WhatsApp, ecommerce, and more with K:AI Agents. Backed by Accel.
- Company website: https://www.klaviyo.com/
- Type: Startups
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://www.klaviyo.com/careers/jobs/7999305003?gh_jid=7999305003
- Page: https://www.1752.vc/careers/jobs/klaviyo-marketing-operations-lead/

## About the role

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo?

## What they're looking for

- 8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment
- Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing
- Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems
- Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements
- Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale
- Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end

Tags: Marketing