# Senior Workplace Technology Engineer at Known

- Company: Known
- What the company does: Known is your pocket matchmaker: a swipeless dating app that gets to know you first, makes one considered introduction at a time, and helps plan the date. Backed by Pear VC.
- Company website: https://www.knowndating.com/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: On-site
- Pay: $130K to $150K base salary per year (USD)
- Posted: 2026-07-16
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/known/jobs/8637062002
- Page: https://www.1752.vc/careers/jobs/known-senior-workplace-technology-engineer/

## About the role

We are hiring a Senior Workplace Technology Engineer to own our Atlassian environment and run the SaaS and identity platforms our employees depend on every day. Jira Service Management sits at the center of this role. You will design, build, and maintain the service desks, workflows, and automation that route work across the company, and you will manage the identity layer in Entra ID that controls who gets access to what.

## What they're looking for

- 5+ years administering the Atlassian suite, with deep hands-on experience in Jira Service Management (service desk setup, complex workflows, SLAs, and automation)
- Entra ID administration experience: conditional access, groups, app registrations, and identity governance
- Strong knowledge of SCIM provisioning and how identity flows into SaaS applications
- Experience administering several of the following: Slack, Google Workspace, Microsoft 365, Jamf, Zoom, Lumos
- Comfort building automation. Experience with N8N, scripting, or AI tools like Claude is a strong plus
- Strong documentation skills

Tags: Corporate/CX - 4