# Technical Account Manager II - FedRAMP at Knoxsystems

- Company: Knoxsystems
- What the company does: FedRAMP Low, Moderate, and High are becoming Class A, B, C, and D. Learn what's changing and how Knox remains the fastest path to FedRAMP authorization. Backed by Felicis.
- Company website: https://knoxsystems.com/
- Type: Startups
- Level: Senior
- Location: Washington D.C.
- Work setup: On-site
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-05-22
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/knox-systems/ac3742a2-9195-42e2-b71f-aca97ca56fd1
- Page: https://www.1752.vc/careers/jobs/knoxsystems-technical-account-manager-ii-fedramp/

## About the role

As a Technical Account Manager II at Knox, you will own strategic customer relationships for Enterprise customers operating within Knox’s FedRAMP-authorized cloud environment. This role is responsible for ensuring operational success after implementation, driving customer alignment, managing escalations, and serving as a trusted advisor across technical and operational initiatives.

## What they're looking for

- ● 3+ years of experience in technical account management, customer success, implementation management, cloud operations, or related customer-facing technical roles
- ● Experience supporting customers in regulated or compliance-driven environments
- ● Strong understanding of cloud operations and SaaS delivery models
- ● Experience managing customer escalations and cross-functional coordination
- ● Excellent communication skills with the ability to engage technical and executive stakeholders
- ● Familiarity with FedRAMP, NIST 800-53, or regulated operational environments preferred

Tags: Operations