# Director, Global Scaled CS at Kong

- Company: Kong
- What the company does: Backed by Index, NEA and a16z.
- Company website: http://konghq.com/
- Type: Startups (AI role)
- Level: Principal and up
- Location: United States
- Work setup: Remote
- Pay: $250K to $300K base salary per year (USD)
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/kong/21690b70-385c-49bf-9942-a949b65642fe
- Page: https://www.1752.vc/careers/jobs/kong-director-global-scaled-cs/

## About the role

Kong is looking for a visionary Director of Scaled Customer Success to redefine how we support, retain, and grow our expanding global commercial base. This is not a traditional "hands-on" account management role; we are looking for a digital-first architect who can blend human expertise with cutting-edge automation and AI.

Tags: All Cost Center