# Senior Customer Success Engineer at LanceDB

- Company: LanceDB
- What the company does: The multimodal lakehouse for AI, accelerating large-scale data curation and feature engineering so teams can build better models faster. Backed by Y Combinator and CRV.
- Company website: https://lancedb.com
- Type: Startups (AI role)
- Level: Senior
- Location: United States | Canada
- Work setup: On-site
- Pay: $180K to $250K base salary per year (USD)
- Posted: 2026-07-10
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/lancedb/52bee912-0a16-4815-bc3d-9bf14cf6e372
- Page: https://www.1752.vc/careers/jobs/lancedb-senior-customer-success-engineer/

## About the role

As the Senior Customer Success Engineer, you will be a trusted advisor to our most strategic customers. You'll combine deep technical expertise with outstanding communication and relationship-building skills to ensure customers achieve success in deploying and scaling LanceDB across production workloads.

## What they're looking for

- 10+ years of professional experience in technical roles such as post-sales engineering, customer success, solutions architecture, or technical support, ideally within the data infrastructure or distributed systems space
- Proven track record supporting or deploying distributed database systems or large-scale cloud-native data platforms (e.g., high-availability, multi-region, and horizontally scalable environments)
- Strong proficiency in Rust and Python — able to read, debug, and write production-grade code in both languages
- Deep understanding of distributed systems concepts: sharding, replication, consensus, partitioning, failure recovery, and performance tuning
- Experience deploying and managing workloads on Kubernetes or other container orchestration frameworks, and familiarity with cloud environments (AWS, GCP, Azure)
- Exceptional communication and presentation skills: able to engage directly with customers' engineering leaders, architects, and executives with credibility and empathy

Tags: Field Engineering