# Senior Support Engineer at LanceDB

- Company: LanceDB
- What the company does: The multimodal lakehouse for AI, accelerating large-scale data curation and feature engineering so teams can build better models faster. Backed by Y Combinator and CRV.
- Company website: https://lancedb.com
- Type: Startups (AI role)
- Level: Senior
- Location: United States
- Work setup: On-site
- Pay: $180K to $250K base salary per year (USD)
- Posted: 2026-03-17
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/lancedb/2fa13bf0-6f20-4ef0-a2d9-120018b7ee02
- Page: https://www.1752.vc/careers/jobs/lancedb-senior-support-engineer/

## About the role

We're looking for a hands-on, technically strong Support Engineer who will be the bridge between our engineering team and enterprise users of LanceDB, helping our customers debug distributed databases built in Rust. As one of the early team members, build our support infrastructure and practices while handling customer cases:

## What they're looking for

- Please do not apply unless you meet all of the criteria in this section
- 8+ years of professional experience in a support / operations / troubleshooting role in a distributed database or data infrastructure environment
- Demonstrated experience with distributed database systems, cloud-native data platforms (AWS, GCP, or Azure), and Kubernetes or serverless deployment models
- Strong knowledge of distributed systems concepts: sharding, replication, consensus, failure modes, resource contention, performance bottlenecks, and cloud-native orchestration (Kubernetes, containerization, autoscaling)
- Demonstrated experience with at least one of the following: vector/feature stores, analytics engines or big data systems
- Very comfortable with reading logs and correlating them with source code, working with Grafana dashboards, and creating shell scripts or Python code to assist in debugging

Tags: Engineering