# Customer Operations at Lassie

- Company: Lassie
- What the company does: Lassie automates your admin — enrollments, payment posting, EFT reconciliation — so your team can focus on patients. Backed by a16z.
- Company website: https://www.lassie.ai
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco, CA
- Work setup: On-site
- Posted: 2026-06-03
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/lassie/3c6b79a6-e95d-4d0e-831c-f4bcd31fa057
- Page: https://www.1752.vc/careers/jobs/lassie-customer-operations/

## About the role

Customer Operations helps doctors' offices get live with Lassie and see value quickly. In implementation, you’ll own the path from kickoff to working product: understanding the office, coordinating setup, solving exceptions, and making the first workflows feel excellent. Own implementations from kickoff to live workflows, making sure each office gets set up cleanly and sees value quickly

Tags: Operations