# Head of Customer Marketing at LaunchDarkly

- Company: LaunchDarkly
- What the company does: LaunchDarkly helps teams safely manage code and AI agents in production with feature flags, progressive delivery, automated rollback, and runtime control. Backed by Bessemer, Insight and 500 Global.
- Company website: https://launchdarkly.com/
- Type: Startups
- Level: Principal and up
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-07-17
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/launchdarkly/jobs/7808587003
- Page: https://www.1752.vc/careers/jobs/launchdarkly-head-of-customer-marketing/

## About the role

We are seeking a strategic, results-driven Head of Customer Marketing to own and lead our global customer marketing function. This role has significant influence on shaping brand messaging and positioning for LaunchDarkly as well as influencing customer health and retention. This leader will partner closely with executive leadership and cross-functional teams to turn customer insights and advocacy into measurable business impact.

## What they're looking for

- Typically requires a minimum of 15 years of related experience, including at least 5 years of people leadership experience
- 7+ years of customer advocacy experience including building and scaling a customer marketing or advocacy function
- Experience working directly with a developer / software engineering audience
- Demonstrated ability to build scalable operational frameworks and lead teams through complex, cross-functional programs
- Demonstrated ability building strong one-to-one relationships and facilitating GTM and executive team relationships with customers. Experience building relationships with C-suite customers and internal executives
- Experience using customer advocacy tools such as Champion and UserEvidence

Tags: Marketing