# Strategic Client Success Manager at Leap

- Company: Leap
- What the company does: Backed by USV.
- Company website: http://leap.energy/
- Type: Startups
- Level: Senior
- Location: Seattle, WA (Remote)
- Work setup: Remote
- Pay: $150K to $170K base salary per year (USD)
- Posted: 2026-06-01
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/leap/0989a2e4-b0f3-4284-babf-a4dcdb437a7e
- Page: https://www.1752.vc/careers/jobs/leap-strategic-client-success-manager/

## About the role

The Strategic Client Success Manager is responsible for delivering exceptional service and driving client satisfaction across an assigned portfolio of strategic relationships with employers, TPAs, Pharmacy Benefit Managers (PBMs), and benefits consultants, while ensuring operational excellence to support client retention, growth, and measurable value delivery. You’ll serve as the face of our amazing organization to clients, and advance our mission by promoting our services in a proactive, data-driven way.

## What they're looking for

- 5–7+ years of experience in healthcare, benefits consulting, population health, digital health, or employer-focused client success
- Experience managing employer accounts and working directly with HR or Benefits leadership as well as TPAs
- Proven track record of driving revenue retention and high client satisfaction
- Strong executive presence with the ability to present performance data and insights effectively
- Highly organized, proactive, and comfortable operating in a fast-paced, growth-stage environment
- Collaborative team player with strong analytical and problem-solving skills

Tags: Client Operations & Success