# Customer Success Manager, Enterprise at LearnUpon

- Company: LearnUpon
- What the company does: LearnUpon offers a cloud-based Learning Management System that helps businesses to train their employees, partners, and customers. The company was founded in 2012 and is based in Dublin, Ireland. Backed by Summit Partners.
- Company website: https://learnupon.com
- Type: Startups
- Level: Senior
- Location: Salt Lake City
- Work setup: On-site
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://job-boards.greenhouse.io/learnupon/jobs/8827947002
- Page: https://www.1752.vc/careers/jobs/learnupon-customer-success-manager-enterprise/

## About the role

The Customer Success Manager, Enterprise manages a smaller portfolio of complex customers, ensuring they achieve meaningful business outcomes and long-term value through LearnUpon. This role combines strategic account leadership, consultative engagement, and commercial ownership, building multi-threaded relationships and aligning to executive priorities.

## What they're looking for

- 5+ years experience in SaaS Customer Success, Account Management, or a related customer facing consultative and commercially focused role
- Proven success managing complex, high-value Enterprise customers with strong retention and expansion outcomes
- Strong consultative and strategic mindset, with the ability to engage at operational and executive levels
- Experience supporting renewal readiness and expansion in high-ARR environments
- Commercial acumen and confidence in renewal and growth conversations
- Excellent communication and presentation skills with senior stakeholders

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/learnupon-customer-success-manager-enterprise/