# Legal Customer Success Manager - Governance product (Fides) at LegalOn

- Company: LegalOn
- What the company does: About LEGALON TECHNOLOGIES, INC. LegalOn is a global leader in AI for in-house legal teams, helping corporate counsel guide, govern, and grow their businesses with speed and sound judgment. Backed by SoftBank VF.
- Company website: https://legalontech.jp/
- Type: Startups
- Level: Senior
- Location: Remote (New York, New York, US)
- Work setup: Remote
- Pay: $110K to $135K base salary per year (USD)
- Posted: 2026-08-10
- Apply by: 2026-10-08
- Apply: https://ats.rippling.com/legalontech/jobs/4aabfd74-255b-425c-a2ff-465e29e86841
- Page: https://www.1752.vc/careers/jobs/legalon-legal-customer-success-manager-governance-product-fides/

## About the role

As a Customer Success Manager / Legal Operations Specialist for our Governance product (Fides), you will work closely with our enterprise and financial institution (asset managers, private equity, …) clients to help them adopt and fully capture the value of our platform. You will lead the onboarding and initial setup for new customers, support initial setup, and manage the relation with clients as they ensure successful adoption of the Fides platform.

## What they're looking for

- Licensed attorney in one or more US jurisdiction
- Strong understanding of corporate law, entity management, governance documents, and regulatory frameworks
- 1 to 2 years of of client facing experience in a fast-paced environment such as BigLaw, Big Four, financial institutions, or a related field
- Ability to interpret complex corporate structures and translate them into scalable workflows within the platform
- Experience working directly with clients, LegalTech or SaaS experience is a strong plus
- Strong project management skills with the ability to manage multiple onboardings and client relationships in parallel

Tags: Sales