# Customer Trust Specialist at Legora

- Company: Legora
- What the company does: Legora is the collaborative AI powering lawyers to review and research faster, draft smarter, and advise with precision. Legora adapts to your ways of working, unlocking team and machine collaboration at scale. Backed by Accel, Bessemer and General Catalyst.
- Company website: https://legora.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $151K to $205K base salary per year (USD)
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://jobs.ashbyhq.com/legora/e28fdcde-40c3-44f6-87f3-ccbd8d0a2740
- Page: https://www.1752.vc/careers/jobs/legora-customer-trust-specialist/

## About the role

Customer Trust is how Legora earns and keeps the confidence of the world's most demanding legal teams in how we handle their data, and how our AI handles it. We are the front line for customer security, privacy, and compliance scrutiny: the team that answers the hard questions buyers, CISOs, and procurement teams ask. We own the security questionnaires (including their AI sections), the trust portal, the audit and evidence requests, and the customer-facing side of our SOC 2, ISO 27001, and AI-governance posture.

## What they're looking for

- 3–5+ years in customer trust, security GRC, security assurance, third-party risk, or a closely related customer-facing security or compliance role
- You've owned complex, high-stakes B2B relationships with demanding security, procurement, and legal stakeholders, taking full ownership of issues, delivering exceptional outcomes, and turning scrutiny into trust
- You can translate technical security and AI-governance controls into clear, customer-ready answers, with the judgment to know what to answer, what to caveat, and what to escalate
- You notice patterns, anticipate objections before they escalate, and collaborate cross-functionally to drive lasting improvements
- You are customer-obsessed, organized, and detail-oriented under deadline pressure
- You are technically curious and comfortable learning new software, security concepts, and AI and compliance frameworks quickly

Tags: IT