# Customer Experience Specialist, French Market at Lemonade

- Company: Lemonade
- What the company does: Lemonade, America’s top-rated insurance company, protects your family and your belongings—at home, and everywhere else. Sign up in seconds, get paid in minutes. Backed by General Catalyst, GV and Entrepreneur First.
- Company website: https://lemonade.com/
- Type: Startups
- Level: Mid level
- Location: EU
- Work setup: Remote
- Posted: 2026-10-06
- Apply by: 2026-11-20
- Apply: https://jobs.ashbyhq.com/lemonade/2caecdd8-9847-4953-81c1-3460025d2b59?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/lemonade-customer-experience-specialist-french-market/

## About the role

Are you genuinely curious about why things break? Do you get satisfaction from tracing a problem to its root, then fixing it—sometimes in code, sometimes in process, sometimes in how we talk to customers? Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2–3+ years in customer support, success, or operations — with clear ownership of outcomes, not just ticket volume
- Native in French, and high-level English (B2+, near-native or native-level preferred)
- Proven experience with help-desk or CRM tools like Zendesk, Intercom, Salesforce, or similar
- A customer-first mindset: you investigate and resolve, you don't just process
- Genuine curiosity about how things work — the kind that leads you to ask "why" one more time than you probably should
- Empathy and patience that hold up even when a customer is stressed or frustrated

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/lemonade-customer-experience-specialist-french-market/