# Customer Marketing & Community Manager at Letter AI

- Company: Letter AI
- What the company does: Empower your revenue teams to win more deals, faster. Get our all-in-one revenue enablement platform that unifies content, training, coaching, and buyer engagement. Backed by Battery and Y Combinator.
- Company website: https://www.letter.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: Chicago, United States
- Work setup: On-site
- Pay: $100K to $160K base salary per year (USD)
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://jobs.gem.com/letter-ai/am9icG9zdDo0p8XWqa1HqsbjbsZHcPKA
- Page: https://www.1752.vc/careers/jobs/letter-ai-customer-marketing-and-community-manager/

## About the role

At Letter AI, we want you to be unapologetically you while operating with our core principles in mind:

## What they're looking for

- 3+ years of experience in customer marketing, advocacy, or community, ideally at a B2B SaaS company
- Proven track record of turning customer relationships into tangible marketing assets, such as reviews, case studies, or testimonials
- Experience designing or running a customer advisory board, community, or similarly structured customer engagement program
- Strong cross-functional collaboration skills, with experience partnering closely with Customer Success, Sales, and Product Marketing
- Excellent communication and storytelling ability, with a knack for turning a customer's results into a compelling, specific narrative
- Ability to work in a fast-paced startup environment and manage multiple priorities