# Strategic Technical Account Manager at Lighthouse

- Company: Lighthouse
- What the company does: Backed by Accel.
- Company website: https://www.lighthouselabs.xyz/
- Type: Startups
- Level: Senior
- Location: Denver Metropolitan Area
- Work setup: On-site
- Pay: $81K to $100K base salary per year (USD)
- Posted: 2026-08-31
- Apply by: 2026-10-15
- Apply: https://job-boards.eu.greenhouse.io/lighthouse/jobs/4964284101
- Page: https://www.1752.vc/careers/jobs/lighthouse-strategic-technical-account-manager-2/

## About the role

The Strategic Technical Account Manager owns a portfolio of high-value, Tier 1 accounts (>$50K ARR) under a high-touch, tiered engagement model. This role carries the Account Management core of relationship depth and portfolio ownership building and stewarding executive relationships while owning commercial outcomes across the account base. This efforts are paired with deep technical knowledge and AI-first fluency.

## What they're looking for

- 6+ years in strategic account management, technical account management, or enterprise customer success in a SaaS environment
- Proven experience building executive-level relationships and owning commercial outcomes - renewals, expansion, and retention
- AI-first proficiency: daily use of Claude, Gemini, or similar tools, treats a large portfolio as a systems problem, not just a skills problem
- Revenue management and business intelligence experience: comfortable navigating data models, OTB vs. Actuals, and adoption/usage metrics
- Strong understanding of hospitality technology - PMS systems, OTAs, channel managers, or revenue management workflows
- Ability to explain technical concepts clearly to non-technical audiences while building commercial instincts around adoption and retention

Tags: Revenue